What browsing this site collects
Nothing. Reading these pages does not create a record we keep about you. The site sets no cookies, runs no analytics, and loads nothing from another company's servers unless you ask it to — the fonts and every other asset are served from this site's own domain, so your browser is not quietly making requests elsewhere while you read.
There is one thing you can ask it to load, and it only happens if you press it. The foundry tour on our capabilities page is a video hosted on YouTube, which is Google's. Until you press play, nothing about that video reaches Google: the still image you see is our own photograph, served from here. Press play and the player loads from youtube-nocookie.com, and from that moment Google receives your IP address and can store data in your browser under its terms rather than ours. If you would rather it did not, do not press it — the page describes in writing what the tour shows. We do not remember whether you pressed it, so the choice is yours again on every visit.
Our hosting provider keeps ordinary server logs, the way every web host does. Those logs exist to serve pages and to investigate faults and abuse.
Analytics, when we turn it on
We intend to measure how the site is used, and we have chosen the restrictive version of that on purpose. When it ships it will be first-party and cookieless: page views, referring sites, and form completions, recorded in our own database rather than sent to an advertising company.
It will not run until you say yes. You will see a request on your first visit, declining will be exactly as easy as accepting, and if you decline or simply ignore it, nothing is recorded. We accept that this undercounts our own traffic. That is the trade we are making.
There are no advertising pixels or third-party trackers on this site, and adding any would require changing this policy first.
Quote requests and contact forms, when we turn them on
Today the way to reach us is the phone or email, and what you send lands in our sales inbox like any other business correspondence.
When the quote and contact forms are live, what you type into them — your name, your company, how to reach you, and what you tell us about the part — will be stored in our database and emailed to the people who need to act on it. We will use it to answer you and to do the work you are asking about. We will not sell it and we will not use it for unrelated marketing.
Drawings and specifications will be handled the same way, with one hard exception: export-controlled work does not come through this website. Do not email or upload ITAR or EAR controlled drawings or specifications. Call us and we will route the inquiry through our existing controlled channel.
Who else sees it
We do not sell personal information, and we do not share it with anyone for their own marketing.
The service providers who run the site's infrastructure — our hosting provider, our database provider, and the service that delivers our email notifications — necessarily process information in order to provide those services, and they are permitted to use it only for that.
We will disclose information where the law requires it, and we will tell you when we are permitted to.
How long we keep it
Business correspondence and quote requests are kept as long as they are commercially useful, and then disposed of.
Separately, and unrelated to this website: manufacturing records tied to a heat number are retained for twenty years, because a casting can be questioned long after it was poured. That is a record about metal, not about you.
Asking us about your information
Write or call and ask. If you want to know what we hold about you, want it corrected, or want it deleted, say so and we will deal with it. You do not need to cite a statute to get an answer from us.
Children
This site is for people evaluating an industrial supplier and for people looking for work. It is not directed at children, and we do not knowingly collect information from them.
Changes to this policy
When the site's behavior changes, this page changes with it — in particular when analytics and the forms described above go live. The date at the top tells you when it was last revised.
